PrimeTech help you manage your IT, so you can focus on growth.
Gain complete access to our IT specialists, seamlessly integrated as an extension of your own team.
Work hand-in-hand with your dedicated IT director to ensure your strategy stays perfectly aligned and effective.
Keep your IT environment dependable, enabling your team to stay productive and perform at their best.
Without a clear strategy, technology can quickly become a source of frustration…
Does this sound familiar?
You're stuck with IT suppliers who move at a snail’s pace, leaving you and your team waiting and frustrated.
You’re worried your business isn’t fully equipped to handle the next major cyber attack.
It’s frustrating when the technology you’ve invested in isn’t delivering the performance you expected.
We believe every business deserves an IT environment that is super reliable, well-supported and ultra-secure.
Get the IT support your team deserves
PrimeTech IT knows the challenges of constantly firefighting IT issues and has witnessed how fragile systems and unresponsive support can significantly disrupt business operations. Throughout the last 15 years, we have designed and managed numerous IT environments, helping more than 300 businesses cut their IT requests by 50% or more.
And we’re fully confident that we can deliver the same results for you as well.
What benefits do you gain by partnering with us?
9
years of solid expertise and practical experience
120+
businesses supported throughout the UK
10+
certified, highly skilled IT professionals
Dedicated direction
You’ll have a dedicated IT director overseeing your unique strategy, keeping you informed and confident that your services and requests are handled with expert care.
Effortless autopilot
Leveraging the full power of IT automation for onboarding new users, setting up equipment, and more — we’ll help you complete routine IT tasks faster than it takes to brew a cup of tea.
Instant response
Our dedicated onsite service allows us to deploy an engineer to your office as often as needed each week, providing you with rapid, on-the-spot solutions.
9+
years of solid expertise and practical experience
120+
businesses supported throughout the UK
10+
certified, highly skilled IT professionals
Our services
The winning strategy framework
Step 1
Schedule a call with our IT support experts
We’ll assess your IT issues and arrange a complimentary on-site audit to find the answers you need.
Step 2
We’ll get started on your custom strategy.
We’ll create and implement an IT strategy that addresses every challenge and supports each team member.
Step 3
Relax and see your IT issues vanish completely.
Experience true peace of mind as IT interruptions fade away and your productivity soars.
How protected is your business against cyber attacks?
Did you know that only...
8%
of businesses have achieved Cyber Essential certification. This alone can prevent up to 92% of cyber attacks.
14%
only a fraction of businesses have a formal plan in place to handle cyber incidents.
While...
65%
while many small businesses believe they aren’t targets, 40% face attacks at least weekly. alarmingly, 27% report suffering negative consequences as a direct result.
So, why do these statistics matter?
Without a clear IT strategy that puts advanced cybersecurity front and center, you might never fully grasp how vulnerable your business truly is. You deserve thorough insight into your IT system’s health, full transparency on critical areas like cybersecurity, and the confidence that everything is running smoothly.
What our customers have to say
I called them instead of emailing, got a response within a minute, and my issue was handled swiftly and with a personal touch - as it always is.
Gabriel E.
Excellent service as always! I rarely need support with my Mac, but when I do, these are the people I’d unquestionably recommend. Michael was patient with my limited knowledge and resolved my issues! PrimeTech are amazing!
Natalie D.
I reached out to PrimeTech IT right away, and my inquiry was responded to immediately. After a few emails, the requested work was completed promptly and accurately, enabling our new remote worker to perform his daily tasks.
Andrew T.
They’re always fast and helpful in answering questions and resolving issues quickly! Thanks to the fantastic team.
Maari A.
IT solutions and so much more!
Blazing-fast response times
Our team springs into action the moment you call, resolving 95% of IT requests swiftly through remote sessions, ensuring your workflow faces minimal interruptions.
Remote support
Whether your team is on-site, remote, or a mix of both, our IT support keeps every member connected and empowered, regardless of where they work.
Your own IT Manager
A dedicated contact who oversees your tailored IT strategy, keeping you informed and confident that all IT requests are handled efficiently.
Equipment leasing
Access the essential equipment you need without impacting cash flow, allowing you to confidently allocate capital to other critical parts of your business.
Cyber security
We’ll safeguard your users and data against emerging threats using advanced security frameworks and training, giving you peace of mind that strong protections are established.
24/7 monitoring
24/7 monitoring of your IT systems and infrastructure to detect issues early, allowing us to address problems proactively before they impact you.
Vendor management
We’ll manage and negotiate with third-party tech vendors on your behalf, securing the best deals and services so you can concentrate fully on your business.
Out-of-hours support
Receive support from our IT experts beyond regular business hours, making sure unforeseen issues don’t disrupt your deadlines or peace of mind.
Free Toolkit
The 5 straightforward strategies we employ to block 90% of cyber attacks
With this toolkit, you’ll receive a complete overview of the best resources we’re currently using. These are practical tools that you and your team can apply to strengthen your security right away. No technical skills required—just follow the steps!
